Frequently Asked Questions

Vistamatic

What is a Vistamatic® Vision Panel?

VISTAMATIC® Vision Panels are privacy vision panels made up of three sheets of glass sealed as a single panel with evenly spaced, alternating lines and a sleek handle to allow privacy or observation.

Where are the Vistamatic® Vision Panels made?

Any Vision Panel that is ordered in North America, Central America, or South America is manufactured in Fort Lauderdale, Florida. Panels ordered for countries outside of those territories are manufactured by VISTAMATIC® United Kingdom.

What is the lead time?

Our standard lead time is 8 – 9 weeks.

How do you install it?

All VISTAMATIC® Vision Panels install like a standard sheet of glass, just slightly thicker. For more fitting instructions, please visit our Downloads section to download the ‘Fitting Instructions and Care Guidelines’ PDF document.

How do you care for VISTAMTIC® Vision Panels?

All VISTAMATIC® Vision Panels require very little care and maintenance once installed. For more information on cleaning guidelines, please visit our Downloads section to download the ‘Fitting Instructions and Care Guidelines’ PDF document.

What is the warranty and how do I register for it?

VISTAMATIC® Vision Panels come with a Lifetime Warranty against faulty manufacturing. The warranty is valid once the order has been paid in full, and no registration is required.

*If you have any concerns about your current Vision Panel, please contact us immediately.

How does the price compare to other products on the market?

VISTAMATIC® Vision Panels are made to the highest quality in manufacture, design and functionality. Privacy Glass Solutions prides itself on staying competitive without compromising standards and will never knowingly lose a project due to cost.

Where do we ship?

Privacy Glass Solutions ships to all locations in North America, Central America, and South America.

What other projects have you done?

Privacy Glass Solutions has completed over 1000 projects in the United States and the Americas. Please visit our Projects Completed tab to view a full list of all the projects and their location by state.

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BetweenGlassBlinds

What is a BetweenGlassBlinds™ Panel?

BetweenGlassBlinds™ is a Venetian blind sealed in-between two sheets of glass as a single, insulated panel that is operable by magnet.

How thick is your standard Panel?

BetweenGlassBlinds™ standard make-up consists of two 5/32″ tempered sheets of glass with a 11/16″ air cavity for a total thickness of 1 inch.

What is the lead time?

Our standard lead time is 6 – 8 weeks upon order.

How do the blinds operate?

Blinds are operable by magnet with tilt only and tilt & lift options or they can be motorized.

What is the warranty and how do I register for it?

BetweenGlassBlinds™ offers a 10 Year Warranty against faulty manufacturing. Warranty is valid once the order has been paid in full, no registration is required.

*If you notice any concerns with your current BetweenGlassBlinds™ panel, please contact us immediately.

How does the magnet stay on the panel?

Magnet is secured to the panel with a magnet guide/runner that is secured to the panel upon installation with framing.

Can the blinds be raised from bottom to the top?

Yes.  Please visit our Tilt & Lift product page for more information.

What are the glazing options?

  • Lead
  • Fire Rated
  • Polycarbonate
  • Bullet Resistant
  • Laminated
  • Tempered Glass
  • Laser Polymer*
  • Impact Glass*
  • Low-E (Sungate 500)*

*Restrictions may apply, please confirm before ordering.

What sizes can you make?

BetweenGlassBlinds™ offers a variety of sizes depending on Tilt only and Tilt & Lift.

*Please visit our Design Studio for more information and size charts.

Clarity

What is Clarity?

Clarity is electric switchable privacy glass with LCD technology.

How does it work?

When the power is on, the liquid crystal molecules align, which gives you visibility. When the power is off the liquid crystals are dispersed, which gives you privacy.

How clear is it when turned on?

Clarity has less than 5% haze factor.

How long will it last?

Clarity comes with a 5-year warranty and has a life expectancy of 80,000 hours which equates to almost 10 years of continuous usage.

Deco Glass

What is Deco Glass?

Deco Glass is digital printing technology applied to any substrate, primarily glass.

What are the customization options?

You can select an image from our collection or you can submit a high resolution image, graphic, or logo of your choice. We can also design a custom game or graphic for you. The print can be flat, textured or back painted glass.